Terms Of Service

Last updated: June 8, 2026

These Terms of Service apply to your use of the Avela Body website and any purchases made through our online store.

By visiting our website, placing an order, or using our services, you agree to be bound by these Terms, along with our Privacy Policy, Refund Policy, and Shipping Policy.

Please read these Terms carefully before using our website.

1. Website Use

By using this website, you confirm that you are at least the age of majority in your state, province or country of residence, or that you have permission from a parent or guardian.

You agree not to use our website or products for any unlawful purpose, or in any way that may damage, disrupt or interfere with the website or our business.

2. Products for Personal Use

Products purchased from Avela Body are intended for personal use only.

You agree not to resell, redistribute, modify, or export our products without our written permission. We reserve the right to refuse or cancel orders that appear to be placed by resellers, distributors or unauthorised dealers.

3. Product Information

We aim to display product descriptions, images, ingredients, prices and availability as accurately as possible.

However, we do not guarantee that all information on the website will always be complete, accurate, current or error-free. We reserve the right to correct errors, update information, change pricing, or cancel orders where information is inaccurate.

Product colours may appear slightly different depending on your device or screen settings.

4. Cosmetic Disclaimer

Avela Body products are cosmetic bodycare products and are not intended to diagnose, treat, cure or prevent any disease or medical condition.

Any information on our website is provided for general informational purposes only and should not be taken as medical advice.

Individual results may vary depending on skin type, consistency of use, lifestyle, age, pregnancy history, weight changes, genetics and other personal factors.

If you are pregnant, breastfeeding, have sensitive skin, allergies, a skin condition or any medical concerns, please consult a healthcare professional before use.

5. Orders and Payment

By placing an order, you confirm that all billing, shipping and payment information you provide is accurate and complete.

Your order confirmation does not guarantee acceptance of your order. We reserve the right to accept, refuse or cancel any order for any reason, including suspected fraud, incorrect pricing, product availability, payment issues or shipping restrictions.

If your order is cancelled after payment has been taken, we will issue a refund to your original payment method.

6. Shipping

You are responsible for providing a complete and accurate shipping address.

We are not responsible for delays, lost parcels or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.

Once your order has been shipped, you will receive tracking details where available. Delivery times are estimates only and may vary due to carrier delays, customs, holidays, weather or other circumstances outside our control.

Please refer to our Shipping Policy for more information.

7. Delivery Confirmation

If a carrier marks your order as delivered, this may be treated as proof of delivery.

If you believe your parcel is missing, please contact us and we will do our best to assist. However, we are not responsible for parcels that are lost, stolen or misplaced after confirmed delivery.

8. Returns and Refunds

Returns and refunds are handled according to our Refund Policy.

Avela Body offers a 60-day risk-free trial on eligible purchases. If you do not experience noticeable improvements within 60 days, you may contact us to request a refund in accordance with our Refund Policy.

Refund eligibility, return requirements, damaged items, exchanges and processing times are outlined in our Refund Policy.

9. Subscriptions

If we offer subscription products, you agree that your chosen payment method may be charged automatically at the recurring interval shown at checkout.

You may cancel, pause or modify your subscription according to the instructions provided through your account or by contacting our support team.

Subscription changes must be made before the next billing date. Once an order has been processed or shipped, it may not be possible to cancel that shipment.

10. Promotions and Discounts

From time to time, we may offer discounts, promotional codes, bundles or special offers.

Promotions may be changed, limited, extended or cancelled at any time. Discount codes may not be combined unless stated otherwise.

If an offer is used incorrectly or appears to be abused, we reserve the right to cancel the order or remove the discount.

11. Intellectual Property

All content on the Avela Body website, including text, images, graphics, product names, logos, packaging, videos, designs, website layout and other materials, is owned by or licensed to Avela Body.

You may not copy, reproduce, distribute, modify, sell, use or exploit any part of our website or content without our written permission.

12. Reviews, Testimonials and Submissions

If you submit reviews, testimonials, photos, videos, comments, feedback or other content to us, you grant Avela Body permission to use, reproduce, edit, publish and display that content for marketing, advertising, social media, website, email and other business purposes.

You agree that any content you submit is truthful, accurate and does not violate the rights of any third party.

Testimonials and reviews represent individual experiences. Results are not guaranteed and may vary.

13. Social Media

If you interact with Avela Body on social media, you agree to do so respectfully and lawfully.

Comments, posts or messages made by users do not necessarily reflect our views. We reserve the right to remove, hide or report content that is offensive, misleading, abusive, unlawful or otherwise inappropriate.

14. Third-Party Links

Our website may contain links to third-party websites, apps or services.

We are not responsible for the content, policies, security, privacy practices or actions of third-party websites. You should review their terms and policies before using them.

15. Limitation of Liability

To the fullest extent permitted by law, Avela Body will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of our website, products or services.

This includes, but is not limited to, loss of profits, loss of data, loss of goodwill, personal dissatisfaction with results, website interruptions, delays, or issues caused by third-party providers.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

16. Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis, except where otherwise required by law.

We do not guarantee that the website will be uninterrupted, secure, error-free or free from viruses.

We do not guarantee specific results from using our products. Individual results may vary.

17. Indemnification

You agree to indemnify and hold harmless Avela Body, its owners, employees, contractors, partners and service providers from any claims, losses, damages, liabilities, costs or expenses arising from:

• Your breach of these Terms

• Your misuse of the website or products

• Your violation of any law

• Your infringement of any third-party rights

• Any false or misleading information you provide

18. Changes to These Terms

We may update or replace these Terms at any time by posting the updated version on this page.

Your continued use of the website after any changes are posted means you accept the updated Terms.

19. Termination

We may suspend or terminate your access to our website or services if we believe you have breached these Terms or used our website in a harmful, unlawful or inappropriate way.

20. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@avelabody.com

By using our website or placing an order, you agree to these Terms of Service.